My Executive Club membership has been closed and points have disappeared
British Airways closed my Executive Club membership and has given my Avios reward points to someone with a different name. This was done without consultation.
I had about 11,550 points, and a flight scheduled in July, which would earn more. I received an email in March telling me that 5,776 points had been transferred into my Executive Club account. But the other 5,776 appear to have been put into a different name, a combination of my Christian name and my wife’s maiden name – which, following our marriage, she changed to my surname.Continue reading... Read The Rest at :